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Reference Librarians: SMS / Text Messaging Skills Are Not Needed, Your...
Reference Librarians: SMS Skills Are Not Needed, Your Research Skills Are As excited as I am to see that more and more libraries are seeing the value of offering text message reference service to...
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7 Things Library Customers Want NOW | Customer Service and Library Patrons
Free Patron Support Tips via Email – Sign up! 7 Things Library Customers Want NOW What attracts library customers to today’s libraries? The rise of mobile culture and the smart phone society brings a...
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